Returns & Exchanges
At Rollersnakes, we want to ensure you are stoked with your gear, so we offer a 30-day return policy for any unused items in their original packaging. Whether it's a sizing issue or a change of heart, we've made our exchange and refund process as smooth as a fresh set of bearings.
Return Process
- 1.Check Eligibility
Ensure your items are in brand new, resellable condition with all original tags and packaging intact before initiating a return.
- 2.Pack Your Gear
Securely package your items, including a note with your order number and whether you require a size exchange or a full refund.
- 3.Ship It Back
Send your package via a tracked postal service to our warehouse address; we recommend keeping your receipt until the return is processed.
- 4.Processing & Refund
Once our team inspects the returned hardware or apparel, we will process your refund or ship out your exchange within 3-5 business days.